I do marvel if any orders have been positioned on behalf of buyer who didn’t even login to their system yesterday!!!
BTW – If this can be a “technical glitch” I shudder to suppose what they’d name an “utter and full catastrophe”. I imply, SEBI has to step in and kind this mess…they’ve 3 days (2.5 now).
These guys don’t even have half-decent legal professionals. Not gonna finish nicely for them that’s for positive.
Loopy stage buying and selling! I like how a lot u belief Dhan for buying and selling with large capital!
t7support:
Backside line am not seeing any execution velocity distinction between Dhan and Zerodha.
Yeah, they are saying it’s as a result of the orders are fired within the backend however are displayed afterward the primary display screen. So, it makes it seem like a delay when it’s truly not.
t7support:
Because of Dhan now am in a position to fireplace kichdi of methods in auto mode and obtain higher month-to-month consistency
Sure that is the primary good thing about utilizing their APIs and Webhook integration with TV pinescripts.
t7support:
Dhan group
It’s essentially the most clear group to be trustworthy they usually do take criticism positively. The bossman is all the time lively!
t7support:
What precisely are the problems you’re dealing with ? What do you commerce – shares or fno ?
I commerce Nifty Choices and I commerce 1 minute chart vary breakouts. The principle concern I face was candle formation was incomplete, the chart would lag a bit and I used “instantaneous order placement” utilizing the + signal in order that button would disappear typically and spoil my buying and selling momentum.
Upstox & Fyers additionally has TV Library charts and their 1 minute charts are sturdy however I don’t like their apps in any respect!
For non scalpers, it’s high-quality however for individuals who like quick scalping, nothing beats the execution of Kite.
All I want now’s Kite to carry Commerce from TV charts straight in order that scalpers may be extra environment friendly in managing fast scalps.
11.11:
Yeah, they are saying it’s as a result of the orders are fired within the backend however are displayed afterward the primary display screen. So, it makes it seem like a delay when it’s truly not.
On Dhan net there’s a refresh concern. This has been acknowledged by Dhan. As per them they may repair it quickly.
11.11:
I commerce Nifty Choices and I commerce 1 minute chart vary breakouts. The principle concern I face was candle formation was incomplete, the chart would lag a bit and I used “instantaneous order placement” utilizing the + signal in order that button would disappear typically and spoil my buying and selling momentum.
Are you buying and selling on https://television.dhan.co or on Dhan net utilizing television charts ?
2 Likes
t7support:
https://television.dhan.co
Sure, At all times traded utilizing television.dhan with the choice “instantaneous order placement”. Had received the problems mounted by being lively in the neighborhood that point from a number of accounts for a yr however nonetheless some small points are there. Crucial one being candle formations which is unresolved until date. I had requested PJ to discuss with TV library from Upstox however nonetheless no enchancment.
I’m simply ready for Zerodha to launch their TV library because it’s in works.
Relaxation, I imagine they’re making an attempt their greatest to rise and enhancing always! They do take heed to requests and settle for their shortfalls too.
#Vital Replace for Shoonya Prospects!
We confronted a technical glitch on thirteenth April 2023, which impacted our shoppers. To clear your queries we shared an in depth e-mail on how one can share your considerations with us. It additionally outlines the subsequent steps, assuring you of our help.
In your comfort, now we have created a step-by-step video information and a weblog.
Watch: #ImportantUpdate about Technical Glitch on 13 Apr | Step-by-step Information To Confirm & Sq.-off Trades – YouTubeBlog: Information for Managing Your Trades, w.r.t Technical Glitch – thirteenth April
We’re right here to assist!
Thanks in your endurance and continued help!
Loss seen in my account was due to Ghost Trades, NSE contract word was clear, afterward Finvasia contract word was additionally clear and each contract notes are tallying.
At this time I initiated whole fund Withdrawal , it received accepted , hope that funds will seems into my checking account by EOD as per Finvasia’s promise .
By the best way the client help continues to be not working ! I attempted calling them however no person bothered to take the decision, stay chat saved me ready for an hour and nonetheless counting, no present right here additionally. Pathetic, after going by means of all this they don’t seem to be making an attempt to enhance, an actual pity !
Anyway as soon as the funds are again into my checking account , my subsequent step is to shut the account with them, they deserve it. Good by Fantasia, wishing you all one of the best. Sorry that like me 1000’s of shoppers are departing from you, however in a method it’s higher for you , now you may cater higher to a really small consumer base of 1000 or much less !
By the best way in the present day I opened an account with Kotak , in simply 10 minutes , account is up and working ! (I have to pay Rs 99 + GST for the plan I chosen Zero brokerage for all segments.
Is there any method to purchase insurance coverage in opposition to brokerage corporations messing up (like technical bug, market crash and brokerage firm dealing with enormous loss and so on).
I take advantage of Zerodha, and it’s fairly protected. However I might be pleased to pay a premium for this additional peace of thoughts.
@iamshrimohanWhat occurred in Finvasia is weird. It’s nothing like every tech glitch I confronted wherever else. Learn my put up above.
I agree no dealer is free from technical points, however what occurred with Finvasia , that’s firing random orders (ghost orders) was by no means heard occurring with different brokers, different brokers’s terminal received frozen many a time but it surely was just for a brief length , not a day lengthy affair as occurred with Finvasia.
Kotak did face a problem previously , however what I heard that they compensated all shoppers who suffered losses , and that quantity was round Rs 170 Cr (that is what I learn, unsure about it)
Lack of buyer help is a really large concern with Finvasia , proper from the very starting of their operations, even in the present day additionally I waited for half-hour+ .
I’ve checked with many merchants who’re into this for years, everyone confirmed that they confronted points with their brokers, even with full service brokers too. However Ghost trades is one thing no person had skilled. And even they confronted some technical glitches, most brokers have been very responsive beneath such circumstances, and as I discussed in my earlier put up , brokers like Kotak even went additional and compensated for the losses.
I’m 60+, retired individual with some coronary heart illness. I’m not an lively dealer however do commerce sometimes only for Enjoyable a part of it or moderately for pleasure it provides to me. I hold a really small capital of Rs 3000 more often than not and a few revenue right here some loss there, I’ve maintained that opening stability for nearly a yr. However once I noticed two positions on my terminal these will not be initiated by me gave me a shock, and each trades have been working into losses and the Crimson determine was rising each second, I used to be nearly on the verge of a coronary heart assault. In reality, after seeing this my members of the family actually dragged me away from the terminal.
By some means, I saved myself from any medical emergency, however I don’t need this to occur once more.
1 Like
Madhav11:
I’m 60+, retired individual with some coronary heart illness
admiring you to take up this enterprise at this age!
Madhav11:
I used to be nearly on the verge of a coronary heart assault.
all the time go together with good brokers so that you’re not inviting any bother !
brokers/buying and selling members like finvasia / kotak and so on paying for the loss occurred to the shoppers because of the technical glitch !
do the brokers have insurance coverage for this ? or do they pay out of their very own pocket as a goodwill gesture ?
and are they legally obliged to pay to the shoppers as per the SEBI / NSE tips ?
Do inventory brokers have “fats finger commerce” insurance coverage ?
how can retail particular person consumer have such insurance coverage ?
@nithin
1 Like
Moneycontrol
Shoonya settles claims of Rs 3 cr with glitch-hit merchants, performs down account…
The highest administration of the dealer claimed that the glitch has not resulted in a lot buyer losses
I don’t know of a inventory dealer who compensated clients for his or her losses after a tech glitch at their finish apart from Finvasia.
1 Like
t7support:
I don’t know of a inventory dealer who compensated clients for his or her losses after a tech glitch at their finish apart from Finvasia.
I do know. Kotak Securities.However I have no idea of any dealer who had a technical glitch that triggered Ghost Trades(faux or in any other case) of their accounts. Do you?
I additionally have no idea of every other dealer who did their greatest to NOT credit score the earnings accrued ( received by shoppers by producing actual trades on account of squaring of faux ghost trades) on account of technical glitch (helped refund losses of shoppers).
I do know few who weren’t affected by Ghost trades, however who couldnt shut their trades, weren’t refunded till twenty eighth.
And I’m stunned. It couldnt have been simply 3 crores in all.
VijayNair:
I do know. Kotak Securities.
VijayNair:
However I have no idea of any dealer who had a technical glitch that triggered Ghost Trades(faux or in any other case) of their accounts. Do you?
Don’t learn about ghost trades. However individuals have misplaced cash as a result of the dealer infra failed and shoppers couldn’t do something with their open positions / order and misplaced cash due to that together with yours really.
VijayNair:
I additionally have no idea of every other dealer who did their greatest to NOT credit score the earnings accrued ( received by shoppers by producing actual trades on account of squaring of faux ghost trades) on account of technical glitch (helped refund losses of shoppers).
Hmm…but it surely was as much as the ghost commerce benefited shoppers to comply with the proposition for it to materialise. Proper ?
VijayNair:
I do know few who weren’t affected by Ghost trades, however who couldnt shut their trades, weren’t refunded till twenty eighth.
pending in queue, if not ought to increase compliant in opposition to the dealer if not already accomplished.